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Terms of Service

Terms of Service

Last updated: June 2026

1. Acceptance of Terms

By accessing or using the Remco Restoration website (remcorestoration.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services Provided

Remco Restoration, LLC provides the following services in West Georgia:

  • Water damage mitigation and restoration
  • Structural drying and dehumidification
  • Mold testing and prevention
  • Fire and smoke damage restoration
  • Equipment rental for DIY water drying
  • Damage documentation assistance (Scout tool)
  • Property insurance claim guidance and documentation support

3. Equipment Rental Terms

The following terms apply to all equipment rentals through Remco Restoration:

Definition — "Dispatched": For the purposes of these terms, equipment is considered dispatched at the point at which it has been loaded onto a Remco Restoration vehicle and a crew member has been assigned for delivery — regardless of whether the vehicle has departed the facility.

  • A 50% deposit is required to reserve rental equipment. The deposit covers both the rental period and the delivery and pickup fee. The remaining balance is due upon equipment delivery or pickup.
  • Rental periods begin on the date of delivery and end on the date of return.
  • Renter is responsible for the safe use and return of all equipment in the same condition as received, normal wear excepted.
  • Damaged or lost equipment will be charged at replacement cost.
  • A 10% discount applies for verified senior citizens (65+) and active or veteran military members.
  • Tier 1 — Cancelled before dispatch, any timing: If a reservation is cancelled before equipment has been dispatched, a full refund of the deposit will be issued.
  • Tier 2 — Cancelled after dispatch, before delivery: Once equipment has been dispatched — loaded onto a Remco Restoration vehicle and a crew member assigned — the delivery and pickup fee portion of the deposit is non-refundable. The remaining rental deposit will be refunded in full.
  • Tier 3 — Equipment delivered to site: Once equipment has been delivered, the deposit will be adjusted to reflect actual rental days used, with a minimum charge of 1 day per piece of equipment regardless of usage. The delivery and pickup fee portion of the deposit is non-refundable.

4. Insurance Guidance Disclaimer

The insurance information provided on this website — including the Property Insurance Guide — is for general educational purposes only. It does not constitute legal or financial advice. Remco Restoration is not a licensed public adjuster or attorney. For legal advice regarding your insurance claim, consult a licensed professional in your state.

5. DIY Guidance Disclaimer

The DIY water drying guidance provided on this website is for informational purposes only. Remco Restoration strongly recommends professional assessment for all water damage events. Improper drying can result in hidden mold growth, structural damage, and voided insurance claims. Remco Restoration is not liable for damages resulting from self-directed drying efforts.

6. Third-Party Referrals

Any plumbing companies or other contractors listed or referred to on this website are independent businesses. Remco Restoration does not guarantee their work, pricing, availability, or conduct. We receive no compensation for referrals. Always verify licensing and insurance before hiring any contractor.

7. Limitation of Liability

To the fullest extent permitted by law, Remco Restoration, LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our services. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

What This Means in Plain English

Indirect damages — Harm that did not come directly from Remco but resulted from using our service or website. For example: a customer followed our DIY drying guide, dried incorrectly, and mold grew — then blamed Remco for the guide.

Incidental damages — Side costs that piled up because of the problem. For example: a customer had to stay in a hotel while waiting on equipment and wants Remco to cover the hotel bill.

Special damages — Losses unique to that person's situation that Remco could not have predicted. For example: a customer claims they lost a business contract because their office flooded and equipment arrived late.

Consequential damages — Every downstream loss that flows from the original issue. For example: floors warped, walls buckled, furniture ruined — customer wants Remco to pay for all of it based on advice from this website.

In short — our liability is limited to what you actually paid us for the specific service in question, not every ripple effect that followed.

8. Intellectual Property

All content on this website — including text, images, logos, and tools — is the property of Remco Restoration, LLC and may not be reproduced, distributed, or used without written permission.

9. Governing Law

These Terms of Service are governed by the laws of the State of Georgia. Any disputes arising from these terms or your use of our services shall be resolved in the courts of Haralson County, Georgia.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be reflected by the updated date at the top of this page. Continued use of our website after changes constitutes your acceptance of the revised terms.

11. Contact Us

Questions about these Terms of Service? Contact us:

Remco Restoration, LLC

Serving West Georgia Communities

(470) 745-9110[email protected]