I have been doing this for over 21 years and I will tell you straight — the homeowners who act fast are the ones who save the most. This page gives you exactly what you need right now: how to shut the water off, who to call for the plumbing, and when to call us for the damage left behind.
Water damage begins within minutes. Once the water is off — call Remco Restoration immediately.
First thing — shut the water off. I do not care if it is 2 in the morning or the middle of a holiday weekend. Every minute that water is running is another minute it is soaking into your floors, walls, and framing. Here is exactly how to do it.
In most homes the main shutoff valve is located where the water line enters the house — typically in the basement, crawl space, utility room, or near the water heater. In warmer climates it may be outside near the foundation or at the street.
For a traditional gate valve, turn the handle clockwise (right) until it stops. For a ball valve with a lever handle, turn the lever 90 degrees so it is perpendicular to the pipe. This stops all water flow into the home.
After shutting off the main valve, open a faucet on the lowest level of your home to release any remaining water pressure in the lines. This reduces the risk of additional water escaping from the damaged area.
Once the water is off, call a licensed plumber right away. Do not attempt to repair burst pipes, failed supply lines, or sewage backups yourself — improper repairs can make the situation significantly worse.
While you wait for the plumber, call Remco Restoration. Structural materials absorb moisture fast — the longer water sits, the deeper it penetrates and the more expensive the repair. Getting extraction started immediately is the single biggest factor in limiting your total loss.
Individual Fixture Shutoff Locations
If the leak is isolated to one fixture, shut off that fixture only — you do not need to cut water to the entire house
The plumbing companies listed here have been selected based on their Google ratings, customer reviews, and reputation for professional and courteous service in our area. Remco Restoration does not receive any compensation for these referrals — we list them because we believe every homeowner deserves to know who they can trust in an emergency.
Remember: A plumber fixes the source of the leak. Remco Restoration handles the water damage left behind. Both are needed — they are separate services.
Licensed & Insured · 24/6 Emergency Service
West Georgia's top choice for residential and commercial plumbing and septic. Serving Buchanan, Carrollton, Bremen, Dallas, Villa Rica, and surrounding communities. Sunday is for God & Family — but they're there every other day you need them.
Visit Their WebsiteLocally Owned · 24/7 Emergency Service
Locally owned and operated plumbing company serving all of West Georgia. Specializing in faucet repair, drain cleaning, and commercial-grade water heater installation. Serving Carrollton, Bremen, Dallas, Villa Rica, Douglasville, and surrounding communities.
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We are vetting licensed plumbers in East Alabama.
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We are vetting licensed plumbers in East Alabama.
A plumber stops the source. But the water that already got into your home — soaked into your subfloor, wicked up your drywall, sitting inside your wall cavities — that does not just dry on its own. If it is not extracted and dried properly with the right equipment, you are looking at mold within 24 to 72 hours and structural damage not far behind. That is the part we handle. The owner brings over 21 years across water mitigation, insurance adjusting, and restoration consulting — so when we walk into your home, we already know what the insurance company is going to ask for before they ask for it.